Effective Date: November 22, 2024
Last Updated: November 22, 2024
Welcome to Garden State Laboratory Associates (“we,” “us,” or “our”). These Terms and Conditions govern your use of our services, including mobile phlebotomy services, our website, and any communications you receive from us. By accessing or using our services, you agree to be bound by these Terms and Conditions.
Services Provided
We offer mobile phlebotomy services, including:
- Specimen collection and processing.
- Delivery of test results to patients and/or healthcare providers.
- Coordination with healthcare providers and laboratories.
Our services are subject to the following terms:
- Scheduling and Service Delivery: Appointment availability may vary. We strive to provide timely and professional services but cannot guarantee availability in all areas or at specific times.
- Eligibility: Our services are available to individuals 18 years or older or with parental/guardian consent for minors.
Privacy and HIPAA Compliance
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Protected Health Information (PHI):
We handle your PHI in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws. Your PHI will only be used or disclosed for treatment, payment, or healthcare operations unless you provide explicit authorization for other purposes. -
Data Security:
We take reasonable precautions to protect your personal and health information. However, no system is completely secure. By using our services, you acknowledge and accept this risk. -
Consent for Communication:
By providing your contact information, you consent to receiving transactional and appointment-related communications. Separate consent will be obtained for marketing communications as required.
A2P Messaging Compliance
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Consent:
By providing your phone number or email address, you agree to receive communications via text (SMS/MMS) or email regarding appointments, services, or promotional materials. -
Opt-Out Options:
You may opt out of marketing communications by replying “STOP” to text messages or by using the unsubscribe link in emails. Opting out may not apply to essential service communications, such as appointment reminders. -
Messaging Rates:
Standard text messaging and data rates may apply, depending on your carrier and plan.
Use of the Website and Online Services
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Account Security:
If you create an account or access online portals, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. -
Prohibited Activities:
You agree not to:- Use the website for unlawful purposes.
- Attempt to gain unauthorized access to systems or interfere with website functionality.
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Website Accuracy:
We strive to ensure the accuracy of information on our website but do not guarantee it. The website content is for informational purposes and not a substitute for professional medical advice.
Limitations of Liability
To the maximum extent permitted by law, we are not liable for any damages arising from:
- Delays, cancellations, or errors in service delivery.
- Unauthorized access to your personal or health information.
- Use of or reliance on our website content.
Payments and Billing
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Service Fees:
Fees for services will be disclosed at the time of booking. Payment may be required at the time of service unless prior arrangements are made. -
Insurance:
We work with most insurance providers but cannot guarantee coverage. It is your responsibility to verify coverage with your insurer. -
Refunds:
Refunds may be issued at our discretion if services cannot be provided due to circumstances beyond our control.
Changes to These Terms
We reserve the right to modify these Terms and Conditions at any time. Updated terms will be posted on our website with the effective date. Continued use of our services constitutes your acceptance of any changes.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United States and the state of [insert your state], without regard to conflict of law principles.
Contact Us
If you have questions or concerns about these Terms and Conditions, please contact us:
Garden State Laboratory Associates
Email: homedrawdept@gmail.com
Phone: (732) 318-5886