Effective Date: November 22, 2024
Last Updated: November 22, 2024
At Garden State Laboratory Associates (“we,” “us,” or “our”), protecting your privacy and maintaining the confidentiality of your personal information is a top priority. This Privacy Policy explains how we collect, use, share, and protect your information in compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA), federal and state privacy laws, and regulations regarding communications via email and text messages (A2P compliance).
By using our services, including our website and mobile phlebotomy offerings, you consent to the terms of this Privacy Policy.
Information We Collect
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Personal Information
We may collect information that identifies you as an individual, including but not limited to:- Full name
- Date of birth
- Contact information (phone number, email address)
- Health information (e.g., medical history, test results, physician orders)
- Insurance details and payment information
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Non-Personal Information
- Device information, IP address, and website usage data.
- Cookies and similar technologies to improve your experience on our website.
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Communication Preferences
- Preferences related to receiving communications via email, text, or other marketing channels.
How We Use Your Information
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To Provide Services
- Collect and process medical specimens and provide test results.
- Facilitate scheduling and mobile phlebotomy services.
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For Communications
- Send you appointment reminders, updates about your services, and educational materials.
- Send marketing or promotional materials with your prior consent.
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Legal Compliance and Safety
- To comply with HIPAA and other applicable laws.
- For legal and safety purposes, such as fraud prevention or regulatory reporting.
HIPAA Compliance
We are committed to protecting your Protected Health Information (PHI) under HIPAA regulations. Your PHI will only be used or disclosed for treatment, payment, healthcare operations, or as otherwise permitted or required by law.
If we need to use your information for purposes beyond these, we will obtain your explicit authorization. You have the right to revoke this authorization at any time.
Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Service Providers: Third parties that assist in providing our services, such as billing processors or courier services.
- Healthcare Providers and Insurers: To coordinate your care or process payments.
- Legal Authorities: If required to comply with legal obligations or protect our legal interests.
Data Security
We use industry-standard administrative, technical, and physical safeguards to protect your personal and health information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
A2P Compliance
For text (SMS/MMS) and email communications:
- Consent: By providing your contact information, you consent to receiving transactional, appointment-related, and marketing communications.
- Opt-Out: You may opt out of marketing communications at any time by replying “STOP” to text messages or using the unsubscribe link in emails.
- Message Frequency and Costs: Message frequency may vary. Standard messaging and data rates apply.
- Data Use: Your contact information is securely stored and used only for authorized communications.
Your Rights
- Access and Correction: You have the right to access and request corrections to your personal information.
- Restriction Requests: You can request restrictions on how we use or disclose your information.
- Opt-Out of Marketing: You can opt out of receiving promotional communications at any time.
Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect or store information from children without parental consent.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date noted. Your continued use of our services signifies your acceptance of any changes.
Contact Us
If you have any questions about this Privacy Policy or your rights, please contact us:
Garden State Laboratory Associates
Email: homedrawdept@gmail.com
Phone: (732) 318-5886
As a mobile phlebotomy service, we do not maintain a physical business address.